Privacy Policy

This Privacy Policy explains how MD & CO ("we", "us") collects, uses and protects your information in accordance with UK GDPR and the Data Protection Act 2018.

Who we are

MD & CO – local home and garden services across Sussex, Surrey and West Kent. Contact: md.co26@outlook.com ·07864 845959.

What we collect

Contact details (name, email, phone) when you request a quote
Job details (address, service requested, access notes)
Analytics data (cookies/usage) to improve our website

How we use your data

Provide quotes, schedule work and deliver services
Customer service and billing/records
With consent, occasional review requests and updates

Legal bases

We process data on the basis of contract (to provide services), legitimate interests (running our business), and consent (for optional communications).

Sharing & retention

We do not sell your data. We may use trusted processors (e.g., email/hosting providers) under data processing agreements. We retain records as required by law and for warranty/accounting purposes, typically up to 6 years.

Your rights

Access, rectify, erase or restrict processing of your data
Object to processing and data portability
Withdraw consent at any time (where applicable)
Complain to the ICO: ico.org.uk

Cookies

We use essential cookies and basic analytics to improve site performance. You can control cookies via your browser settings.

Contact

For privacy requests, email md.co26@outlook.com. We aim to respond within 30 days.